I. Personal information we collect Personal information provided directly by you
Account Information. When you create an Account, complete your Account profile or otherwise communicate or interact with us on the Services, we may collect information from you, such as your name, phone number, e-mail address, physical address, birth date and other professional identification numbers and identifiers. We use this contact and profile information to: (i) create and personalize your Account; (ii) communicate with you directly about the Services as well as about any questions, issues or concerns you or other users may have, and (iii) send you marketing communications in accordance with your preferences. User Content. You may use the Services to store, manage and share your User Content which may include your creative content, files messages or other information. In connection with such capabilities, we collect your User Content as well as information related to it such as file sizes, your Collaborators, and the time and date you access your User Content. Payment Information. When you register for a Paid Account through the Services, our third-party e-commerce platform, Stripe, may collect certain information from you, including your name, billing address, shipping address, payment information (including credit card information and billing addresses), email address, and phone number. In connection with the processing of such payments, we do not retain any financial information such as credit card numbers. Rather, all such information is provided directly to Stripe, as applicable. Read about how Stripe handles personal information here: https://stripe.com/privacy Collaborator Contacts. The Services allow you to contact your Collaborators inside and out of the Services in order to send messages, invite others to use the Services and collaborate generally. We will collect and store the contacts you provide to us for those purposes. Communications. We maintain all communications resulting from your interactions with us by email, phone, mail or chat. We use all of the foregoing communications to address your questions, issues and concerns and to improve our Services. We also maintain your ratings and reviews regarding the Services, which we may post for the benefit of all of our users.
Personal information generated and/or automatically collected during your use of the Services
Information about your device and its software. Information about your device and its software includes your IP address, browser type, internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows us to identify your browser, mobile device, and other similar information. We use this device and software information to diagnose and fix technology problems, personalize your experience, perform analytics/identify usage trends, and improve our products and Services. Information about the way you access and use our Services. For example, information about the way you access and use our Services includes tracking the pages you visit on the Site, the links you click, the actions you take in your Account (like sharing, editing, viewing, and creating), whether you open emails or click the links contained in emails that we send, other actions you take on the Services, and whether you access the Services from multiple devices. We may also use the information about the way you access and use our Services to determine products and services that may be of interest to you, to improve our products and Services, and to send you marketing communications. Analytics information. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends and the demographics of our users in order to improve our Services. You can learn more about Google's practices at http://www.google.com/policies/privacy/partners. We typically collect the foregoing information through a variety of tracking technologies, which may include: (i) “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org; (ii) “Log files” track actions occurring on the Services, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps; and (iii) “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Services. We may use third-party partners or services to assist with this effort. Information we collect automatically about you or your device may be combined with other personal information we collect directly. We, or the third-party partners we use, may use the data collected automatically through tracking technologies to: (i) remember information so that you will not have to re-enter it during your visit or the next time you visit the Services; (ii) provide custom, personalized content and information; (iii) identify and contact you across multiple devices; (iv) provide and monitor the effectiveness of our Services; (v) perform analytics and detect usage patterns on our Services; (vi) diagnose or fix technology problems; (vii) detect or prevent fraud or other harmful activities; and (viii) otherwise plan for and enhance our Services and for other internal purposes. If you would like to opt-out of the tracking technologies we employ on our Services, you may do so by blocking, deleting or disabling them as your browser or device permits. Please note that blocking, deleting, or disabling these technologies will affect the functionality of our Services, and may prevent you from being able to access certain features.
II. How we use your personal information
III. Sharing your personal information
IV. Do Not Track
Please note that we do not alter the Services’ data collection and use practices when we see a Do Not Track signal from your browser.
V. Consent to Processing
Our Services are operated in the United States of America. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that personal information we collect will be transferred to and processed in the United States. By using the Services, or providing us with any personal information, you fully understand and unambiguously consent to this transfer, processing and storage of your personal information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen. If you are an individual in the European Economic Area (EEA), we collect and process personal information about you only where we have legal basis for doing so under applicable EU laws. The legal basis depends on the manner in which you use the Services. This means we collect and use your personal information only where: ● We need it to provide you access and use of the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services; ● It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our Services and to protect our legal rights and interests; ● You give us consent to do so for a specific purpose; or ● We need to process your personal information to comply with a legal obligation. If you have consented to our use of personal information for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your personal information because we or a third party have a legitimate interest to do so, you have the right to object to that use, though, in some cases, this may mean no longer using the Services. By using the Services you understand that your personal information may be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information. We are the controller of information that you provide in order for us to provide the Services for your use. You are the controller of any information that is entered during and as part of your use of the Services and we are the processor of that information on your behalf. We will process the information according to your instructions, which you give us in the process of using the Services. If you reside in the EEA and we do not seek your explicit consent to process your personal information, we are relying on the legitimate commercial interest of our company in providing the Services to you and other customers and the need to process your personal information, as previously described, in order to accomplish that legitimate interest. Where data processing is occurring based on the basis of your consent, you also have the right to withdraw consent and request that we halt processing at any time. This withdrawal of consent does not invalidate the consent-based processing that occurred prior to withdrawal.
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
VII. Control of your personal information
We will maintain your personal information for as long as needed in order to perform the purposes for which such personal information was collected. You will be able to access, update or delete your personal information (including, without limitation, your User Content) via your Account. You may also request at any time to access or update your personal information, or that we delete any of your personal information stored by us, by contacting us at email@example.com. Following any such request, we will take all reasonable steps to provide, modify or delete your personal information as soon as is practicable, but some information may remain in archived/backup copies for our records or as otherwise required by law. Where you have consented to our use of your personal information, you may withdraw that consent at any time and opt-out to further use by contacting firstname.lastname@example.org.
The Services are not intended for use by children. No one under the age of 13 is permitted to access the Services or provide any personal information. By using the Services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of you minor dependents to use the Services. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under the age of 13 without verification of parental consent, we will remove that information from our servers.
IX. California Residents
California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, and those who have an established business relationship with us may also choose to opt-out from such disclosures. To do so, please contact us at email@example.com stating your specific request and your name, address, e-mail address and phone number. Please allow a minimum of 30 days for a response. This will not prohibit disclosure of information for non-marketing purposes.
For more information about our privacy practices, or if you have questions or concerns, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below: 705 2nd Avenue South
Nashville, TN 37210